Fortunately, after we left, I noticed her name on the receipt. I then asked the next employee who walked by what her name was, and he told me that if I wanted to complain about her, I could complain about the whole restaurant. I asked to speak to her manager, but she said that Stardust doesn't operate that way there are no managers it's just a free-for-all. I asked for her name so I could warn my friends and neighbors about her attitude and lying problem, but she refused to give it. And then had the audacity to get an attitude with me when I called her out on it as we were leaving. Had no problems lying to our faces TWICE. So, my 4-year-old was NEVER getting that waffle. They haven't the entire time! Which explains why she was surprised it was even on the menu. She processes the refund and shares with him that the restaurant does not have a working waffle iron. to ask for a refund since - after an hour - we're ready to leave and we still have not received the waffle. So, my husband decided to go up to Melissa W. My husband and I have long since finished our respective dinners. Literally her only job at that moment was to ensure the waffle was being made. The restaurant was not busy there were 3 people there on their computers who appeared to have been there all afternoon and were not taking up any of Melissa's time there was a couple who came in before us who ordered and was now seated at the bar with their food and drinks and there was another family who was seated and enjoying their food and beverages at this point. To which she replied "Yes," and then RIGHT IN FRONT OF ME, making no attempt whatsoever to hide her error, asked the cook "Can you make a waffle?" I was aghast that she'd never put the order in, wondering if maybe she'd forgotten, was high, was as incompetent as she appeared, etc. and politely asked if the waffle was still coming out. So, about a half-an-hour after ordering, I walked up to Melissa W. Luckily there were some chips with our meals, so our daughter snacked on those while asking us where her waffle was. my husband's food and my food arrives, but no waffle. So, we pay, we sit down, we wait for our food to arrive, and alas. I should have known then we'd never be seeing that waffle. a waffle is on a menu, and I didn't think either of these questions were particularly out-of-the-ordinary, especially given it was to be the dinner of my 4-year-old daughter, but they were too challenging for Melissa W. But I show her, and she allows us to proceed to order, and I ask questions like "is there syrup on it?" and "is there butter on it?" to which she shrugs and does not know the answer to either of these questions. says "Oh, there is a waffle on the menu? That's weird," acting surprised. I select one item for myself my husband selects the same item and we select the waffle for our 4-year-old daughter. So, after staring at the menu posted overhead for 10 minutes (while several employees watched me do so), it was a little annoying to be informed that *that* menu is not - in fact - the menu that the restaurant is serving from, but that there is a smaller menu of 8 items on a clipboard from which we can choose. I do not mind delays and I understand supply chain shortages. I am more than patient with those who work in the service industry these days I know it is not an easy gig. GREAT at lying to your face, though.) takes rude and incompetent to a new level. Can she take simple food and beverage orders? Also debatable. at the cash register (Can she be called a barista? That's debatable. I've been here before plenty of times and have definitely noticed that most of the staff seem aloof, but Melissa W.
#Stardust coffee pro#
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